heresai
HomeResources › Document Custody Incidents

How to Document Custody Incidents (Step-by-Step)

When something concerning happens — a missed exchange, a conflict in front of your child, a worrying statement — what you write down in the next few hours can matter months later. Here's a simple method you can use every time.

The 5-step incident entry

Step 1: Record the basics immediately

Date, time, location, who was present. Do this the same day if at all possible — records made close to the event are far more credible than ones reconstructed later.

Step 2: Describe what happened — facts only

Write what you saw and heard in plain language. Quote exact words when you remember them. Compare:

Step 3: Note effects on your child

Observable changes only: "Maya didn't speak on the drive home and asked to sleep in my room." Not: "Maya is traumatized." Judges and evaluators trust parents who observe carefully and don't diagnose.

Step 4: Attach supporting evidence

Photos, screenshots, voicemails, witness names and contact info. Keep originals unaltered — see organizing evidence safely for how to preserve metadata and share clean copies.

Step 5: Date and lock the entry

Keep entries somewhere that timestamps them and shows they haven't been edited afterward. A paper journal works. A system with tamper-evident records works better.

Habits that make your log credible

Pair your incident log with a visitation log and a case timeline. Incidents show moments; the timeline shows the pattern.

Log incidents in seconds, not spreadsheets

HERESAI gives you a structured incident tracker with timestamps, evidence attachments, child-impact notes, and court-ready reports.

Start your case file — free

HERESAI is an organizational and educational tool. It is not a law firm and does not provide legal advice. For advice about your specific situation, consult a licensed attorney or legal aid organization.